Frequently Asked Questions
choose a category to quickly find the help you need
QUOTE GEN
DEALERS
PRICES
SERVICE
DELIVERY
Once you've completed your order, you'll be directed to the dealer's live calendar. Depending on the dealer's availability, you can choose a date and time that suits you best.
Yes, you can. However, changes are subject to the dealer's availability. It's recommended to notify the dealer as soon as possible if you need to make changes.
Our delivery page is designed to accommodate multiple delivery addresses. You can specify each address when scheduling the delivery.
No, all fees associated with delivery and installation are included in the quote you received. There are no hidden charges.
We advise picking the next available slot that's convenient for you. If there's an urgent requirement, you can contact the dealer directly to see if arrangements can be made.
We vet and onboard our dealers with a rigorous process, ensuring they are reputable and trustworthy. All transactions are also recorded on our platform for transparency and accountability.
If there's any discrepancy with your order, please report it immediately to your dealer through the platform. We'll ensure the issue is addressed promptly.
Dealers will provide a comprehensive training session covering the basic functions and maintenance of the copier. This ensures your team can efficiently use the equipment.
Absolutely! If your staff requires further training or a refresher course, you can request additional sessions from the dealer.
Our dealers are trained to handle various installation scenarios. However, if there's an issue, they will coordinate with our support team to ensure it's resolved at the earliest.
You can report any problems directly through our platform. We have a dedicated support team that will assist in resolving any issues.
We understand the importance of data security. All our dealers are trained to respect and maintain the confidentiality of your office environment. Furthermore, every dealer on our platform has stringent data protection measures in place.
It would be helpful to ensure there's adequate space for the copier and easy access for the delivery team. Also, informing your IT department in advance can facilitate a smoother integration process.
The installation process generally takes between 1 to 3 hours, depending on the copier model and the setup requirements of your office.
Most copiers require a standard electrical outlet. If there's a specific network or electrical setup needed, the dealer will notify you in advance.
Contact your dealer as soon as you experience any issues with the copier, the dealer who installed your machine will be your primary contact for service and support.
Absolutely! Dealers come equipped with essential tools and some common parts to ensure a smooth installation process.
Yes, most dealers offer relocation services. It's advisable to contact them in advance to discuss logistics and any associated costs.
Our dedicated support team is always available to address any questions or concerns you might have.
Our dealers are a select group of local copier businesses that have undergone a rigorous vetting process to ensure they provide the best services and products.
Each dealer undergoes a comprehensive background check, references verification, and a review of their business history and reputation in the industry. We only partner with the best.
The quotes are directly sourced from our onboarded dealers, ensuring you get real-time, transparent pricing.
Absolutely. Since our dealers know they're competing in an open marketplace, they offer highly competitive prices. Our technology ensures quotes are updated in real-time.
Prices are updated frequently to reflect current market rates. Dealers update their pricing to ensure competitiveness and accuracy.
Yes, our dealers provide warranties and guarantees in line with industry standards. Specifics can be found in the quote details or dealer profiles.
If I have a specific dealer preference, can I request quotes solely from them?
How do Printree ensure that copier dealers uphold the quality and service standards promised in their quotes?
Yes, users can rate and review dealers, providing invaluable insights for other businesses to make informed decisions. We have also integrated google reviews so you can have a broader view of the dealers ratings.
We have a dedicated support team that intervenes in case of disputes, ensuring a fair resolution for both parties.
Most of our dealers have physical showrooms or offices. Dealer profiles provide details on their locations.
Our focus is on local dealers, ensuring quicker service and accessibility. With that being said, if your purchasing a machine without a service agreement, all of our dealers are able to ship any equipment to other regions.
Yes, you can contact the dealer directly to discuss technical specifics. You can also contact our support team for any questions regarding specifications.
Our platform promotes full transparency. All charges are itemized in the quotes. Any extra costs or fees would be clearly indicated.
Dealer profiles include details about their years of operation, allowing you to gauge their experience and reputation. 90% of the dealers on our platform have over 25+ years of experience.
While our platform provides instant quotes, there's always room for discussion directly with dealers. You can always send the dealer a message directly and start a conversation.
Yes, although there are different type of service agreements, all dealers offer full service and maintenance agreements. Go to the dealers profile page or hover over the icon underneath the dealer name to see which types of service agreements they offer.
We stand by the authenticity of our quotes. If there's a discrepancy, reach out to our support team, and we will mediate a resolution.
We have a robust dispute resolution system in place. Dealers with consistent negative feedback or issues may face penalties or removal from our platform to ensure trust and quality.
Our copier quote generator uses a proprietary algorithm that factors in various criteria provided by our vetted local copier dealers. These criteria ensure that you receive the most accurate and competitive prices based on your needs.
Absolutely not. We value transparency. The quoted price you receive is all-inclusive, with no hidden fees.
For ease of understanding, the service agreement quote is itemized separately but presented alongside the copier quote. This ensures transparency in costs associated with the copier and its service.
We've partnered with a wide range of reputable local dealers, ensuring that the prices are competitive and reflective of the market. Plus, our platform's transparency allows you to compare and make informed decisions, while motivating dealers to be extra aggressive on prices.
Yes, prices are on our platform ensures that dealers offer their best prices due to the competitive nature of a marketplace.
While the prices are determined by our partnered dealers, we ensure rigorous checks and balances to ensure the quotes are genuine and competitive.
The quotes are guaranteed as long as the input criteria remain the same. Any changes or additional requests could modify the final price, which would be communicated transparently.
Our quotes are typically valid for 30 days, ensuring you have ample time to make a decision.
Absolutely. If you provide us with a verified quote from one of our partnered dealers that's lower than what you received on our platform, we'll match or beat it.
Yes, each dealer undergoes a thorough vetting process to ensure their reliability, professionalism, and integrity.
Definitely! Our platform provides user reviews and ratings for each dealer to ensure transparency and trust.
Dealers are selected based on their reputation, service quality, transparency, and competitiveness in pricing. Each dealer undergoes a rigorous vetting process.
Yes, our platform allows you to receive and compare multiple quotes, ensuring you get the best deal.
Yes, our quotes factor in standard installation and setup costs. Any specific requirements will be clearly outlined.
Optional features or add-ons will be itemized separately in the quote, ensuring you know exactly what you're paying for.
All applicable taxes and fees are included in the quote to provide a comprehensive view of the total cost.
Prices are reviewed and updated regularly, reflecting the most current market conditions and dealer offerings.
We always highlight any promotions or discounts that dealers are offering, ensuring you get the best value.
Our dedicated support team is always available to address any questions or concerns you might have.
The Copier Quote Generator is a revolutionary tool on our marketplace that offers instant quotes for copier purchases, leases, and rentals from local dealers, simplifying your procurement process.
Users input their specific copier requirements and preferences, and our system instantly matches them with transparent prices from local dealers onboarded on our platform.
No, using the Copier Quote Generator is completely free for businesses seeking quotes.
We've collaborated closely with trusted local dealers who have committed to transparent pricing, ensuring the quotes are accurate and competitive.
No personal information is needed for a general quote. However, for a more tailored quote or to finalize a purchase, some contact details may be required.
Our system uses real-time data from our dealer partners, coupled with advanced algorithms, to ensure that quotes are up-to-date and accurate.
Yes, our platform allows you to view and compare quotes from multiple dealers to ensure you get the best deal.
Our generator provides instant quotes, allowing you to receive pricing information in a matter of seconds.
Only if you express interest. Our aim is to make the process non-intrusive, so you'll only be contacted if you choose to engage further with a dealer.
Absolutely. Our dealers update their pricing regularly to reflect current market conditions.
Can I specify certain features or specifications I need for my copier when using the generator?
No, we pride ourselves on transparency. All costs are itemized clearly in the generated quotes.
Absolutely. You can use the generator as many times as you need to cater to various requirements.
Quotes are estimates based on provided data. While we strive for accuracy, final prices may vary slightly based on the dealer's final assessment or any additional requirements. Always discuss details with the dealer before finalizing.
Yes, we have a dedicated support team ready to assist you. Reach out to us via phone, chat, or email for any assistance.
After receiving a quote, you can choose the quote that perfect for you and book your machine directly on the dealers calendar.. Upon receiving your order, the dealer will contact you to confirm the order and to get some agreements signed.
Yes, users can create an account to save, review, and compare their quotes at any time in their customer dashboard.
We have a rigorous onboarding process for dealers, ensuring they meet our standards for quality, service, and transparency.
Yes, our Copier Quote Generator is designed to provide quotes for purchasing, leasing, and even renting options. You can select your preference, and the generator will provide the most accurate quote based on that selection.
Yes, we understand businesses have varied needs. Depending on the dealer and the copier model, there are multiple term lengths available for leasing and rentals.
The quotes generated will include all associated costs, including any upfront fees or down payments, so there are no hidden surprises.
Our generator considers the input you provide, like expected usage, to align with service agreements that best match your needs. We've worked closely with our dealers to ensure a range of service options are available.
For ease of understanding, the service agreement quote is itemized separately but presented alongside the copier quote. This ensures transparency in costs associated with the copier and its service.
Each agreement is tailored to different business needs. We recommend analyzing your monthly printing volume and future expectations to determine the best fit. Our platform provides tools and insights to help you choose.
It's simple: Your monthly estimated usage is multiplied by the lease term to give your total usage allowance for the entire term.
If you surpass your total usage, you'll be shifted to a per-click payment for any extra usage for the remainder of your lease term.
Depends, if leasing, it could be difficult but your dealer might have solutions for you. If you’re renting or purchased a copier with a service agreement, then you can modify your service agreement anytime.
Dealers use remote monitoring tools integrated with the copiers, ensuring accurate and timely reports.
All service agreements include Full maintenance, labor, parts and toner. Full service support. Our vetted dealers guarantee 4 hour response time on service calls.
We pride ourselves on transparency. All fees, charges, and terms are clearly displayed, with no hidden costs.
We have a rigorous vetting process for dealers that join our platform, ensuring they meet industry standards and have a history of excellent service. Additionally, user reviews provide real-world feedback on each dealer.
The four agreements cater to different usage patterns: from set allowances with rollover or overages, pay-per-click for flexible needs, to unlimited for high-volume users. Each is designed to provide cost-effective solutions based on your business's printing habits.
It all depends on your monthly print volume and budget. For consistent high-volume printing, “Unlimited copies” might be best. For unpredictable volumes, “Pay Per Click” offers flexibility. The other two options offer a balanced approach.
Regular performance reviews, customer feedback, and the potential for increased business through our platform incentivize dealers to maintain high service standards.
Absolutely, While our platform provides standardized agreements for transparency, you can definitely message the dealers directly and negotiate a custom offer.
We prioritize customer satisfaction. If there are service inconsistencies, we facilitate communication between the user and dealer for resolution and, if necessary, intervene for mediation
What happens if a dealer underperforms or doesn't meet the service agreement's standards?
Are there any extra costs involved in these service agreements, like setup or installation fees?
How do I keep track of my usage and understand when I might be close to any limits?
